Refund policy
✅ Snackwear Return & Refund Policy
🧢 Craving confidence? You got it.
We make everything fresh — but if your drip’s off or something arrives wrong,
we’ll fix it. Hassle-free. No stress.
⏳ 30-Day Return Window
You have 30 days after your order is delivered to request a return.
Returns must be authorized before sending anything back.
✅ Return Eligibility
- Item must be unworn, unwashed, and unused
- Must include original packaging and tags
- Proof of purchase (email receipt or order number) is required
✋ What Can’t Be Returned
We’re a made-to-order brand — so some items are final sale.
We can’t accept returns on:
- Custom or personalized designs
- Clearance or sale items
- Gift cards
🛠️ Damaged, Defective, or Wrong Item?
Received the wrong item? Something damaged in transit?
Email us at support@snackwear.shop — we’ll fix it fast.
🔄 Exchanges
Need a different size or style?
The fastest way is to return the original and place a new order once your return is approved.
📦 How to Start a Return
Email us at support@snackwear.shop with:
- Your order number
- The item(s) you'd like to return
- A quick reason (helps us improve)
If your return is approved, you’ll receive:
- Return instructions
- The return address
- A prepaid label (if applicable)
💰 Refunds
Once we receive and inspect your return:
- We’ll confirm via email
- Approved refunds will be issued to your original payment method
- Most refunds process within 7 business days (depending on your bank)
If it’s been more than 15 business days since your return was approved and you haven’t received your refund, reach out — we’re here to help.
🇪🇺 EU Customers: 14-Day Cooling-Off Period
Orders shipped to the EU can be returned for any reason within 14 days.
Items must be unused, in original condition, and include proof of purchase.
🧃 Still have questions?
Email us anytime at support@snackwear.shop — we’ve got your back.
