Refund policy
β Snackwear Return & Refund Policy
π§’ Craving confidence? You got it.
We make everything fresh β but if your dripβs off or something arrives wrong,Β
weβll fix it. Hassle-free. No stress.
β³ 30-Day Return Window
You have 30 days after your order is delivered to request a return.
Returns must be authorized before sending anything back.
β Return Eligibility
- Item must be unworn, unwashed, and unused
- Must include original packaging and tags
- Proof of purchase (email receipt or order number) is required
β What Canβt Be Returned
Weβre a made-to-order brand β so some items are final sale.
We canβt accept returns on:
- Custom or personalized designs
- Clearance or sale items
- Gift cards
π οΈ Damaged, Defective, or Wrong Item?
Received the wrong item? Something damaged in transit?
Email us at support@snackwear.shop β weβll fix it fast.
π Exchanges
Need a different size or style?
The fastest way is to return the original and place a new order once your return is approved.
π¦ How to Start a Return
Email us at support@snackwear.shop with:
- Your order number
- The item(s) you'd like to return
- A quick reason (helps us improve)
If your return is approved, youβll receive:
- Return instructions
- The return address
- A prepaid label (if applicable)
π° Refunds
Once we receive and inspect your return:
- Weβll confirm via email
- Approved refunds will be issued to your original payment method
- Most refunds process within 7 business days (depending on your bank)
If itβs been more than 15 business days since your return was approved and you havenβt received your refund, reach out β weβre here to help.
πͺπΊ EU Customers: 14-Day Cooling-Off Period
Orders shipped to the EU can be returned for any reason within 14 days.
Items must be unused, in original condition, and include proof of purchase.
π§ Still have questions?
Email us anytime at support@snackwear.shop β weβve got your back.